Frequently Asked Questions

We work alongside the owners of a development giving them the opportunity to run the affairs of their own complex with the assistance of right2manage uk. This will allow shareholders to be aware of the finances and administration of their development at all times. We assist with the management of leasehold developments from a more personal approach

We have a flat monthly fee which we tailor to meet the needs of each development and then once this fee has been agreed with the development we make no extra charge for attending meetings, stationary or postage. This ensures that the owners have no hidden charges and get a complete service for the fee that they are quoted.

First impressions are important and as such keeping up with inside and outside maintenance issues is an important part of running the development. Owners will generally like to keep the appearance of their property up to a high standard. right2manage uk will assist you in doing this. Keeping all aspects of the development running to a high standard will ensure that at any given time if an owner chooses to sell then their property is looking its best.

It should be you the owners. Quite often this control is lost and the Management Agent sets the charge, this is why sometimes the charge can rise without explanation. The money collected belongs to the owners and they should control where the money is spent.

The Service Charge is money all owners must pay for the upkeep of the development. Right2manage uk ensure that owners have total control over their own money and service charge.

Ground Rent is a charge that the Freeholder is entitled to charge every year. This is normally a charge much smaller than the Service Charge. The amount will be documented in your lease.

Right2manage uk gives you a voice. Call or email the office and we will report to the owners. The owner not the tenant will be tackled to ensure this behaviour does not continue

At right2manage uk we pride ourselves in offering the leaseholder a personal service and can be contacted out of hours through either the helpline number or your local agent.

Once the required maintenance has been identified and as a group of owners the repair/maintenance agreed upon the right2manage uk local agent will obtain quotations for the work required. Then you as owners will be able to choose the quotation you prefer giving you the control over the price and workman that you use ensuring that at all times you are in control of your property and your investment but without the hassle of dealing with tradesman direct.

This is a very common problem. Your service charge payment should go towards the running and up keep of the development. In many cases this money is paid to a managing agent who finds ways of keeping the money and not doing the work.

Absolutely. With right2manage uk the owners decide who the cleaners will be, how much you pay them and you decide how often they come in and clean.

Yes, a badly run development almost always impacts on the sale price. The way the outside looks, the painting/gardens etc, late accounts being filed, lack of money, are all questions that are asked by the buyer's solicitor. A poorly managed development can lead to the sale price being lowered or the property not being sold at all.

Right2manage uk offers the owners of leasehold developments a unique opportunity to have the benefit of controlling their development whilst safe in the knowledge that their affairs are being personally and efficiently dealt with by a local managing agent appointed by right2manage uk.

All owners have to pay their service charge. One of the responsibilities of right2manage uk is to collect this money. We have full transparency for you to see that the service charge is paid.